30 個讓會議順利進行的英文視訊通話片語
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當大家聽不清楚、不知道該由誰發言，或是在離開時沒有明確的後續行動時，視訊通話很容易失去節奏。這 30 個片語能幫助你在 Zoom、Microsoft Teams、Google Meet 及其他線上會議中，自然地應付這些時刻。
30 個視訊通話片語一覽
| # | 片語 | 最適合用於 |
|---|---|---|
| 1 | Can everyone hear me? | 檢查自己的音訊 |
| 2 | Thanks for joining. | 歡迎參與者 |
| 3 | Shall we get started? | 為會議開場 |
| 4 | Let's start with a quick round of introductions. | 介紹參與者 |
| 5 | The purpose of today's call is to... | 說明目的 |
| 6 | You're on mute. | 告訴對方麥克風設為靜音 |
| 7 | I think your audio is cutting out. | 回報連線不穩定 |
| 8 | There's a bit of an echo. | 回報聲音重複回響 |
| 9 | Your video seems to have frozen. | 回報畫面凍結 |
| 10 | Could you turn your camera off and back on? | 建議快速重啟視訊 |
| 11 | Can everyone see my screen? | 檢查螢幕分享 |
| 12 | Sorry, I missed the last part. | 請對方重複某個片段 |
| 13 | Could you say that again a little more slowly? | 請對方放慢速度重複重點 |
| 14 | Could you put that in the chat? | 記錄姓名、連結或數字 |
| 15 | If I understand correctly, ... | 重述某個重點 |
| 16 | When you say X, do you mean Y? | 確認自己的理解 |
| 17 | Just to confirm, ... | 確認某個細節或決定 |
| 18 | Let's come back to the main question. | 回到議程 |
| 19 | Could we park that for now? | 延後處理枝節問題 |
| 20 | We have about ten minutes left. | 提示剩餘時間 |
| 21 | Let's keep this brief so we can cover... | 限制單一討論的時間 |
| 22 | That sounds like a separate discussion. | 區隔更大的議題 |
| 23 | What do we need to decide today? | 重新聚焦於結果 |
| 24 | [Name], would you like to add anything? | 邀請某個人發言 |
| 25 | Let's hear from [Name] first. | 安排發言順序 |
| 26 | Sorry, I didn't mean to interrupt. | 打斷他人後圓場 |
| 27 | Please go ahead. | 把發言權交還對方 |
| 28 | Let's recap the action items. | 總結待辦事項 |
| 29 | Who will take ownership of this? | 指派負責人 |
| 30 | I'll send a summary after the call. | 確認會提供書面後續 |
開始通話
先做個簡短的音訊確認、歡迎大家，並說明目的。這能讓遲到的人掌握足夠背景，又不必讓所有人聽完冗長的開場。
1. Can everyone hear me?
在開始議程前使用，尤其是在你擔任主持人或講者時。
範例： Can everyone hear me? Great. Let's begin with the sales update.
2. Thanks for joining.
這是簡單又專業的歡迎語。如果有人提早加入或是在正常上班時間之外參與，可以補上時間的說明。
範例： Thanks for joining. I know it is early for the team in Toronto.
3. Shall we get started?
當主要與會者都已到齊、你準備好開始時使用。Shall we 聽起來帶有合作感，而不會顯得唐突。
範例： It looks like everyone is here. Shall we get started?
4. Let’s start with a quick round of introductions.
當參與者彼此不認識時使用。請大家提供具體資訊，讓自我介紹保持簡短。
範例： Let's start with a quick round of introductions. Please share your name, role, and region.
5. The purpose of today’s call is to…
用一個具體的成果來完成這個句子，例如審閱草稿或選定方案。
範例： The purpose of today's call is to choose a launch date and assign the remaining tasks.
處理音訊、視訊與螢幕分享
描述技術問題時不要責怪對方。簡短而具體的說法能幫助對方快速解決問題。
6. You’re on mute.
當有人在說話但麥克風處於靜音時使用。這句話直接、熟悉，通常對方只需要聽到這句就夠了。
範例： Maya, you're on mute. We can't hear you yet.
7. I think your audio is cutting out.
Cutting out 是指聲音有一部分斷斷續續地消失。等連線改善後，再說明你漏聽了什麼。
範例： I think your audio is cutting out. We missed the figure after "quarterly revenue."
8. There’s a bit of an echo.
當聲音透過其他裝置重複或回饋時使用。A bit of 能讓這句話聽起來不那麼強硬。
範例： There's a bit of an echo. Could everyone except the speaker mute for a moment?
9. Your video seems to have frozen.
當對方的畫面停止不動時說這句。Seems to have 保留了問題可能出在自己這邊的空間。
範例： Your video seems to have frozen, but we can still hear you.
10. Could you turn your camera off and back on?
當視訊畫面凍結或佔用過多頻寬時，建議對方做這個簡單的重啟。
範例： Could you turn your camera off and back on? The picture is not updating.
11. Can everyone see my screen?
在開始分享螢幕之後、開始解說內容之前詢問。說出畫面上可見的項目，以確認你分享的是正確的視窗。
範例： Can everyone see my screen? You should see the project timeline, not my email.
釐清與確認
連線延遲很容易讓人漏聽一個字，或把停頓當成句子結束。當日期、數字、負責人或決定不清楚時，請立刻發問。
12. Sorry, I missed the last part.
當你聽到大部分內容，卻漏掉結尾時使用。
範例： Sorry, I missed the last part. Who is reviewing the contract?
13. Could you say that again a little more slowly?
這同時請求對方重複並放慢速度，又不會批評對方。
範例： Could you say that again a little more slowly? I want to note the three deadlines correctly.
14. Could you put that in the chat?
遇到容易聽錯的姓名、連結、代碼和數字時，請對方打在聊天室。
範例： Could you put that in the chat? I am not sure how to spell the supplier's name.
15. If I understand correctly, …
在這句話後面接上一段簡短的改述，讓對方確認或修正。
範例： If I understand correctly, the design is approved, but the final copy still needs legal review.
16. When you say X, do you mean Y?
提出你的理解，而不是問像 What do you mean? 這樣空泛的問題。
範例： When you say "launch," do you mean the beta release or the public release?
17. Just to confirm, …
在重述某個決定、期限、金額或指派的負責人之前使用。
範例： Just to confirm, Priya will send the revised budget by noon on Thursday.
如果想學習更多不顯得對立的確認方式，可以參考這些在工作上釐清誤解的英文片語。
讓會議保持在正軌
透過提及共同目標或剩餘時間來導引討論方向。這比直接告訴對方離題，聽起來更有建設性。
18. Let’s come back to the main question.
在一段有幫助但無關的討論之後使用。
範例： Those hiring concerns are important. For now, let's come back to the main question: can we meet the October deadline?
19. Could we park that for now?
在職場英文中，park 可以指把某個話題延後再談。說出你會在何時或何處重新討論，才不會讓這個想法被直接捨棄。
範例： Could we park that for now and add it to Friday's product meeting?
20. We have about ten minutes left.
在請大家縮短發言或做出決定之前，用中性的語氣提醒時間。
範例： We have about ten minutes left, so let's move to the two open questions.
21. Let’s keep this brief so we can cover…
說出還需要時間討論的項目。這為限制當前討論提供了理由。
範例： Let's keep this brief so we can cover the rollout plan before the call ends.
22. That sounds like a separate discussion.
當某個觀點合理、但對當前議程來說太大時使用。搭配一個具體的後續安排。
範例： That sounds like a separate discussion. I'll schedule 30 minutes with Finance tomorrow.
23. What do we need to decide today?
當大家只是在分享資訊、沒有朝結果推進時，就問這句。
範例： We have heard both options. What do we need to decide today to keep the project moving?
當答案是拒絕或還沒準備好時，這些用英文禮貌說不的方式可以幫助你設下界線，又不至於中斷對話。
邀請他人發言
視訊通話會隱藏部分肢體語言，些微的延遲也可能讓人同時開口。用名字和清楚的交接，讓發言順序一目了然。
24. [Name], would you like to add anything?
邀請特定某人發言，但不強迫對方一定要發表意見。他們可以簡短補充，也可以婉拒。
範例： Luis, would you like to add anything from the support team's perspective?
25. Let’s hear from [Name] first.
當好幾個人同時開口，或需要先聽某個人的意見時使用。
範例： Let's hear from Aisha first, and then Ben can respond.
26. Sorry, I didn’t mean to interrupt.
一旦發現自己因為連線延遲而搶了別人的話，就立刻說這句。
範例： Sorry, I didn't mean to interrupt. There was a short delay on my side.
27. Please go ahead.
在打斷或搶話之後，用這句把發言權交還對方。
範例： Please go ahead, Chen. You were explaining the test results.
以明確的後續行動作結
有用的收尾會指出任務、負責人和期限。不要只讓 Any other questions? 成為唯一的總結。
28. Let’s recap the action items.
在大家離開前，用這句帶出一份簡短的共識任務清單。
範例： Let's recap the action items: I will update the brief, and Sam will confirm the budget.
29. Who will take ownership of this?
當大家對某項任務已有共識，卻還沒指派負責人時，就問這句。
範例： Who will take ownership of the customer survey and report back next week?
30. I’ll send a summary after the call.
以承諾提供書面紀錄來收尾。摘要應包含決定、行動負責人和期限，而不是完整的逐字稿。
範例： I'll send a summary after the call with the three decisions and each action item.
若要寫出清楚的書面後續，可以套用我們撰寫專業電子郵件指南中的結構。
讓這些片語聽起來自然
英文中的禮貌請求常會用 could、would，或像 let's 這樣帶有合作意味的開頭。比較下列版本：
| 在許多會議中顯得太唐突 | 更有合作感 |
|---|---|
Repeat that. | Could you say that again? |
Stop discussing this. | Could we park that for now? |
Let Anna speak. | Let's hear from Anna first. |
Who is doing it? | Who will take ownership of this? |
清楚並不代表一定要拐彎抹角。面對技術問題時，像 You're on mute 這種大家熟悉的說法之所以有效，是因為它快速描述了問題。至於請求和導引討論，加上理由往往能讓同一句話聽起來更願意配合：Let's keep this brief so we can cover the rollout plan.
在寄出議程或後續追蹤的電子郵件之前，OpenL Grammar Checker 可以檢查文法、拼字和清晰度。最後的用字要具體：寫出決定、負責人和期限，不要依賴 soon 或 later 這類模糊的說法。
Sources
- Cambridge Dictionary: Requests - explains polite request forms with
can,could,would, andwould you mind. - Cambridge Dictionary: Politeness - explains how English speakers soften requests and avoid sounding too direct.
- Zoom Support: Troubleshooting audio echo in a meeting - official guidance on identifying and resolving echo during video meetings.
- Purdue OWL: Email Etiquette - guidance on concise, purposeful professional email communication.
- OpenL Grammar Checker - official OpenL page for grammar, spelling, and clarity checks.
